March 27, 2019

Consumer Card Controls and Alerts

mobile phone in hands
mobile phone in hands

Your car, phone, house, and valuables are locked when not in use. What about your debit card? With the new Card Controls and Alerts feature in consumer Mobile Banking, you can control how, when, and where you use your River City Bank Debit Mastercard. It’s a simple, secure way to manage and monitor your payment and transaction activity. Best of all, River City Bank debit cardholders will have access to this feature at no additional cost!

24/7 Control Right at Your Finger Tips:

  • Turn your cards on and off in real-time
  • Control where your debit card can be used by selecting authorized zip codes or blocking international transactions
  • Control the types of merchants where you use your card, such as in-store or online
  • Receive instant push notification alerts on your phone when your debit card is used

Did you forget your debit card at a store? Turn it off.

Are you shopping around the neighborhood? Set the debit card to only work in the region where you are shopping.

Someone in another state or overseas just used your debit card? Turn it off and then immediately notify River City Bank of the fraud.

A simple and secure way to protect you from fraudulent transactions, the alert feature provides real-time transaction alerts with a whole new level of control.

For existing consumer mobile banking users, enable these features through the “More” button at the bottom of the app. Not a Mobile user? Download the River City Bank consumer app today from the Apple App Store, or the Google Play Store.

At River City Bank, your personal and financial security is our top priority. If you have questions or concerns, please call a customer service representative at (916) 567-2899 or (800) 564-7144 or visit your nearest branch.

To learn more, read the FAQs about Card Controls and Alerts.

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