River City Bank Debit Mastercard – Security
Now, River City Bank debit cards are even more secure than before.
Starting in August 2017, all River City Bank debit cards will feature a built-in microchip that improves the global usability and security of the card.
To prevent an interruption in debit card access, please activate your new card by making a Point of Sale (POS) PIN or ATM PIN transaction, or by calling 1-866-392-9952.
If activating over the phone, please follow these steps:
Business Card – Have the last four digits of your business TIN, last four digits of your business phone number, and the three-digit number printed on the back of your new business debit card.
Consumer Card – Have the last four digits of your SSN, date of birth, and the three-digit number printed on the back of your new debit card.
What Stays the Same
- Worldwide acceptance at over 36 million places
- Purchases are deducted from your checking account
- Cash access at ATMs worldwide
- Liability protection for unauthorized purchases*
* Certain restrictions apply. See www.mastercard.us/zero-liability for details.
What’s improved
- NEW Chip Technology
- NEW Identity Theft Resolution Services**
- NEW Mastercard Global Service**
- NEW Mastercard Airport Concierge
- NEW Extended Warranty**
- NEW Price Protection**
- NEW Satisfaction Guarantee**
**Certain restrictions apply. See Guide to Benefits included with your card.
Enjoy the added features of your new card. Click here to view your enhanced benefits.
Frequently Asked Questions
Why are you replacing my existing card?
We’ve partnered with Mastercard to improve your benefits and add chip technology to your card at no cost to you.
Why does my new card contain a microchip?
River City Bank is moving to chip technology to provide you with more security and enhanced global usability. It is expected to become standard in the U.S.
What other new benefits will I gain?
As soon as you activate your new card, you’ll gain immediate access to Identity Theft Resolution Services, Mastercard Global Service™, Mastercard Airport Concierge™, Extended Warranty, Purchase Assurance, Mastercard VAT Reclaim Service, MasterAssist™ Travel Assistance Services and MasterRental Insurance.1
Enjoy the added features of your new card. Click here to view your enhanced benefits.
1. Certain restrictions apply. For details, see the Guide to Benefits.
Mastercard and the Mastercard brand mark are registered trademarks and Mastercard Global Service and Mastercard Airport Concierge are trademarks of Mastercard International Incorporated, used pursuant to a license. All third party trademarks referenced herein are the property of their respective owners.
What do I need to do?
1. Activate and start using your new Debit Mastercard today.
2. Provide your new card number to any merchants that automatically bill your old card.
3. Continue to use your existing PIN with your new card for purchases and ATM access. If you prefer to choose a new PIN, you may do so when activating your card over the phone.
To prevent an interruption in debit card access, please activate your new card by making a Point of Sale (POS) PIN or ATM PIN transaction, or by calling 1-866-392-9952.
If activating over the phone, please follow these steps:
Business Card
Have the last four digits of your business TIN, last four digits of your business phone number, and the three-digit number printed on the back of your new business debit card.
Consumer Card
Have the last four digits of your SSN, date of birth, and the three-digit number printed on the back of your new debit card.
