If you are inquiring about tax refunds through Liberty Tax Services, you have reached the wrong River City Bank. You are looking for the River City Bank based in Louisville, KY. They can be reached at (888) 820-7848.
River City Bank is aware of a social engineering campaign that is targeting our clients via text messages. The text message states that a large unauthorized debit is coming out of your account and requests that you click a link that is disguised as a phone number. These text messages are not legitimate and should be deleted if received.
If you have any questions or concerns, please contact one our Customer Service Representatives at (916) 567-2899 or (800) 564-7144.
Customer Service
Contact one of our Customer Service Representatives in Sacramento at (916) 567-2899, or elsewhere in California at (800) 564-7144. Our representatives are available Monday through Friday from 8:00 am to 6:00 pm and Saturday from 9:00 am to 1:00 pm.
Branch hours vary. Please see the individual branch hours for each location below.
To get the most up to date information on our response to the coronavirus, please view our COVID-19 FAQ page.
Send a Secure Email
Contact customer service with an encrypted email – send a secure message.
Lost or Stolen ATM/Debit Mastercard
To report your River City Bank ATM/Debit Mastercard as lost or stolen, please call (916) 567-2899 or (800) 564-7144. This service is available 24/7.
Media Relations
For media or news inquiries, please contact our Marketing Department. Press releases and blog articles can be found in the News Section of this website.
Corporate Locations
Corporate Headquarters
Sacramento
2480 Natomas Park Dr., Suite 150
Sacramento, CA 95833
(916) 567-2600
Get the driving directions to Corporate Headquarters.
Hours: Monday-Friday | 8:00 am – 5:00 pm
View our holiday hours.
Commercial Banking
San Francisco
201 Mission Street, Suite 1300
San Francisco, CA 94105
(415) 293-4200
Get the driving directions to the San Francisco location.
Hours: By appointment only
View our holiday hours.
Commercial Banking
Petaluma
775 Baywood Drive, Suite 100
Petaluma, CA 94954
(707) 347-4050
Get driving directions to the Petaluma location.
Hours: By appointment only
View our holiday hours.
Branch Locations
Citrus Heights
5650 Sunrise Blvd.
Citrus Heights, CA 95610
(916) 863-2265
Hours:
Monday-Friday: 10:00 am – 4:00 pm
ATM Access – Deposits and Withdrawals
Davis
239 E St.
Davis, CA 95616
(530) 753-1131
Hours:
Monday-Friday: 10:00 am – 4:00 pm
Closed between 1:00 pm – 2:00 pm daily
ATM Access – Deposits and Withdrawals
Elk Grove
8923 Elk Grove Blvd.
Elk Grove, CA 95624
(916) 503-7200
Hours:
Monday-Friday: 10:00 am – 4:00 pm
ATM Access – Deposits and Withdrawals
Granite Bay
4033 Cavitt Stallman Rd.
Granite Bay, CA 95746
(916) 780-6515
Hours:
Monday-Friday: 10:00 am – 4:00 pm
ATM Access – Deposits and Withdrawals
Placerville
348 Main St.
Placerville, CA 95667
(530) 626-0700
Hours:
Monday-Friday: 10:00 am – 4:00 pm
Closed between 1:00 pm – 2:00 pm daily
ATM Access – Deposits and Withdrawals
Sacramento
900 Howe Ave.
Sacramento, CA 95825
(916) 567-2800
Hours:
Monday-Friday: 10:00 am – 4:00 pm
ATM Access – Deposits and Withdrawals
Sacramento
2480 Natomas Park Dr.
Sacramento, CA 95833
(916) 567-2669
Hours:
Monday-Friday: 10:00 am – 4:00 pm
Front door access to our lobby and ATM will be from the hours of 7:00 am – 5:00 pm (Monday-Friday). No weekend access.
ATM Access – Deposits and Withdrawals
Woodland
199 Main St.
Woodland, CA 95695
(530) 666-6681
Hours:
Monday-Friday: 10:00 am – 4:00 pm
ATM Access – Deposits and Withdrawals
