Woman holding a mobile phone with a security lock screen

Safety and Security

Financial Security Is Our Top Priority.

Security and Fraud Prevention.

At River City Bank, maintaining the safety and security of your finances is a top priority. The safeguarding of your personal information is not just important, it’s vital to our business.

We offer electronic banking services that employ the latest and most powerful industry standards and technology to protect your personal information. While the online and mobile banking channel is rapidly expanding, fraudsters are increasingly targeting customers who conduct transactions electronically. Our advanced security features within online and mobile banking will give you the peace of mind that your data and transactions are safeguarded.

In addition to following industry-standard security protocols, listed below are other safeguards we have in place to protect you against online security breaches:

Multifactor Authentication—If you are using a computer or a mobile device that has not been recognized by our system before, you will be required to go through an extra validation step when signing on.
Session Timeout—Our online and mobile system is designed to log you out automatically after several minutes of inactivity.
Text Fraud Alert System—Our fraud system will notify you about any suspicious debit card activity.

While we do everything possible to protect your online information on our systems, there are also practical things you can do to reduce the risks associated with online and mobile banking fraud. This page provides security tips, best practices, and trusted resources to help you identify and avoid cybersecurity attacks.

Scams.

Phishing, vishing, and smishing all involve spoofed communication that appears to be from a legitimate business urging you to “act immediately” or your account might be closed.

Phishing

Phishing is a type of social engineering attack often used to steal personal identity data, financial account credentials, or any other valuable data.

Smishing

Smishing is very much like phishing, where a scam is sent via text messages on mobile devices instead of via emails. These scams try to trick users with messages that appear to be legitimate alerts from River City Bank.

Get the details on smishing.

Vishing

Vishing is the telephone version of phishing, or a voice scam designed to trick victims into sharing personal information, such as PINs, Social Security numbers, credit card security codes, passwords, or other personal data.

Learn more about vishing.

Data Security.

Many companies keep sensitive personal information about customers or employees in their files or on their networks. Having a sound security plan in place to collect only what is needed, keep it safe, and dispose of it securely can help protect that sensitive data. To find out more information about keeping data secure, visit the Federal Trade Commission (FTC) website.