Security News
Ransomware attacks have disrupted organizations around the world and threats are increasing. Recently, the Biden administration sent out a memo urging business leaders and corporate executives to implement best practices to help protect themselves and their companies from ransomware attacks.
Security and Fraud Prevention
At River City Bank, maintaining the safety and security of your finances is a top priority. The safeguarding of your personal information is not just important, it’s vital to our business.
We offer electronic banking services by employing the latest and most powerful industry standards and technology to protect your personal information. While the online and mobile banking channel is rapidly expanding, fraudsters are increasingly targeting customers that conduct transactions electronically. Our advanced security features within online and mobile banking will give you the peace of mind that your data and transactions are safeguarded.
In addition to following industry standard security protocols, below are other safeguards we have in place to protect you against online security breaches:
- Multi-factor Authentication – If you are using a computer or a mobile device that has not been recognized by our system before, you will be required to go through an extra validation step when signing on.
- Session Timeout – Our online and mobile system is designed to log you out automatically after several minutes of inactivity.
- Text Fraud Alert System – Our fraud system will notify you about any suspicious debit card activity.
While we do everything possible to protect your online information on our systems, there are also practical things you can do to reduce the risks associated with online and mobile banking fraud. This page provides security tips, best practices, and trusted resources to help you identify and avoid cybersecurity attacks.
Scams
Phishing, vishing, and smishing all involve spoofed communication that appears to be from a legitimate business urging you to “act immediately” or your account might be closed
- Phishing – Phishing is a type of social engineering attack often used to steal personal identity data, financial account credentials or any other valuable data.
Read more about phishing.
- Smishing – Smishing is very much like phishing where a scam is sent via text messages on mobile devices instead of emails. These scams try to trick users with messages that appear to be legitimate alerts from River City Bank.
Get the details on smishing.
- Vishing – Vishing is the telephone version of phishing, or a voice scam, designed to trick victims into sharing personal information, such as PIN numbers, social security numbers, credit card security codes, passwords and other personal data.
Learn more about vishing.
Check your credit report at the three national credit bureaus
Equifax
www.equifax.com
Place a fraud alert: 1-800-525-6285
Order a credit report: 1-866-349-5191
Experian
www.experian.com
Place a fraud alert: 1-888-397-3742
Order a credit report: 1-888-397-3742
TransUnion
www.transunion.com
Place a fraud alert: 1-800-680-7289
Order a credit report: 1-800-888-4213
Data Security
Many companies keep sensitive personal information about customers or employees in their files or on their network. Having a sound security plan in place to collect only what you need, keep it safe, and dispose of it securely can help protect that sensitive data. To find out more information about keeping data secure, visit the Federal Trade Commission (FTC) website.
