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Phishing

Phishing is a scam that uses email to deceive you into disclosing personal information. Criminals send thousands of e-mails hoping to trick some into falling for their scam. The email may appear to come from River City Bank, but it does not. It may sound urgent and warn you to update or verify your bank information by clicking on the link contained in the email. These e-mails are fake and do not come from River City Bank. No bank, including River City Bank, will ever ask you to provide confidential banking information through an email or link.

Phishing Examples and What You Should Do:

  • The criminal sends an email purportedly from a member of your business or one of your suppliers and requests you to wire funds. Before you react, pick up the phone and obtain verbal verification from your contact using the phone number you have on file, not one that may have been provided by a fraudster.
  • If you get an email that warns you that an account of yours will be shut down unless you reconfirm personal information, or that the bank is “missing” information about your account, do not reply or click on the link in the e-mail. To confirm if a River City Bank email solicitation is legitimate, please call our Customer Service Center at 916-567-2899.
  • To learn more about cyber security and best practices, visit our Safety & Security page.

Related Blogs and Articles

Cybersecurity Tips

Online Shopping – Cybersecurity Tips for the Holidays

Security News – How to Avoid a Vishing Scam

Staying Safe from Tax Season

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  • About
    • Vision & Values
    • Leadership
    • Board Of Directors
    • News
      • Blog
      • Press Releases
    • Community Involvement
    • Testimonials
  • Business
    • Industries
      • Agribusiness
      • Construction
      • Healthcare
      • Manufacturing & Distribution
      • Nonprofit
      • Professional Services
      • Property Management
      • Representative Payee
    • Deposit Services
    • Cash Management
    • Commercial Lending
    • Commercial Online Banking
    • Commercial Real Estate
    • Clean Energy
    • Lockbox Services
    • Business Credit Card
    • Business Debit Mastercard
  • Personal
    • Premier Banking
    • Checking and Savings
    • Online & Mobile Banking
    • Loans
    • Home Mortgage
    • Debit Mastercard
  • Resources
    • FAQs + Customer Notices
    • Safety & Security
    • Annual Reports
    • Paycheck Protection Program Resources
    • Coronavirus (COVID-19) Impact + Readiness
  • Careers
  • Contact
  • Login
    • Personal Online Banking
    • Commercial Online Banking
River City Bank