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Frequently Asked Questions (FAQs) + Customer Notices

What can we help you with today? We are here to assist. Below are the most commonly asked questions, along with additional resources to assist you with your banking needs. You may also reach out to one of our Customer Service Representatives in Sacramento at (916) 567-2899, or elsewhere in California at (800) 564-7144. Our representatives are available Monday through Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. Check back often, as we will update this page regularly.

Customer Resources