By selecting ‘Accept’ you are agreeing and authorizing River City Bank to provide access to periodic statements and notices for your River City Bank account(s) by electronic means on the terms set forth in this Agreement. You understand and agree that by requesting electronic access, you WILL NOT receive statements and notices in paper form delivered by regular United States Postal Service mail. You agree that electronic access to your statements and notices as provided herein will satisfy River City Bank’s requirements to provide you a periodic statement and notice regarding activity in your account(s).
River City Bank’s electronic statements and notices will contain all the same information that your current paper statements and notices contain. You will have the same opportunities to contact us about any errors or problems as you have with your paper statements.
Accessing your Online Statements and Notices
1. Once you have consented to receive online statements and/or notices, paper form delivery is discontinued immediately and you will receive only electronic statements and/or notices for the current cycle.
2. When your online statement and/or notice is ready, you will receive an alert notification email (or SMS text message) that your document (s) is/are available to view on River City Bank’s Online Banking. Your online statement and/or notice will not be sent to you by email.
3. Statement and online alert notifications will be sent to your bank mail on River City’s Online Banking and to your preferred destination (s) which may be your primary email address, secondary email address and/or text message phone number. You can select one or more preferred destination for statement, notice and disclosure alerts on the Service Alerts tab of the Customer Service>Manager Alerts Page.
4. If you have more than one River City Bank account you must select a delivery preference for each account via Change Document Delivery Method page through the Customer Service>Account Maintenance menu.
Invalid Email Address/Returned Mail
If an email is identified as invalid on our system, statements and/or notices will continue to deliver the documents to your online account. It is your responsibility to notify River City Bank via Manage Contact Information page through the Customer Service>Account Maintenance menu anytime you have a change to your email address.
Cancellation of Online Statement and Notice
If you later decide that you prefer to have paper statements and/or notices mailed to you, you can reinstate paper documents by updating the document delivery method through the Customer Service>Account Maintenance menu.
We reserve the right to send promotional information with your electronic notices and statements, as permitted by law.
